Privacy Policy
Last Updated: June 15, 2026
Who We Are
Our website address is https://www.giftjoyalty.com. Joyalty is a corporate gifting company based in Texas that provides done-for-you employee appreciation programs to businesses across the United States. If you have questions about this policy or how we handle your data, you can reach us at sales@giftjoyalty.com.
What Information We Collect
Website Visitors and Prospective Clients
When you fill out a contact form, request a sample gift, or submit any inquiry through our website, we collect the information you provide. This typically includes your name, email address, job title, company name, and any details you choose to share about your gifting needs. We use this information to respond to your inquiry and to follow up about Joyalty’s services.
Client Portal Users
If you access the Joyalty client portal as a current client, we collect account credentials and activity data necessary to provide secure portal access and to manage your program. This includes login information and records related to your active program.
Program Recipient Data
As part of delivering our employee appreciation programs, our clients provide us with information about their employees, including names, mailing addresses, and personalization details such as shirt sizes, dietary restrictions, allergies, and gift preferences. This information is shared with us by the client company and is used solely for the purpose of designing and fulfilling gift programs on their behalf. We do not use this data for marketing, we do not sell it, and we do not share it with any party that is not directly involved in fulfilling the gifting program.
Cookies and Website Analytics
Our website uses cookies and similar tracking technologies to understand how visitors interact with our site. This may include information about pages visited, time spent on the site, and general geographic location. This data is collected in aggregate and is used to improve the website experience. You can manage or disable cookies through your browser settings, though some site functionality may be affected if you do.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and provide proposals or quotes
- To fulfill employee appreciation programs contracted with client companies
- To manage client portal accounts and program activity
- To communicate with clients about active programs and account updates
- To send relevant marketing communications to prospective clients who have expressed interest in our services (you can opt out at any time)
- To improve our website and better understand how visitors engage with it
- To process payments and maintain billing records
- To comply with applicable legal obligations
Third-Party Services We Use
We work with third-party service providers to operate our business. These providers may receive limited personal data as necessary to perform their functions:
- HubSpot — customer relationship management and marketing communications
- QuickBooks — billing, invoicing, and financial record-keeping
- Payment processors — to securely handle transactions
- Shipping carriers — to deliver gift packages to employee recipients
We do not sell your personal information to any third party. Data shared with the providers above is limited to what they need to perform their specific function.
Data Retention
We retain contact and inquiry data for as long as it is relevant to an active or potential business relationship. Client program data, including employee recipient information, is retained for the duration of the active program and for a reasonable period afterward for record-keeping purposes.
If you would like to request deletion of your personal data, please contact us at sales@giftjoyalty.com. We will respond within a reasonable timeframe and will delete or anonymize your data where we are not legally required to retain it.
Your Privacy Rights
Depending on where you are located, you may have rights regarding your personal information. These may include the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Receive a copy of your data in a portable format
Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA). To exercise any of these rights, please contact us at sales@giftjoyalty.com and we will respond within 45 days of your request.
If you are a current or former employee of a company that uses Joyalty’s services and you have questions about how your data was shared with us, please contact your employer directly, as they are responsible for the data they provide to us on your behalf.
Children’s Privacy
Our website and services are intended for businesses and business professionals. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information through our site, please contact us at sales@giftjoyalty.com and we will promptly delete it.
Security
We take reasonable technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include secure hosting infrastructure, access controls, and encrypted data transmission. That said, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests related to this privacy policy or how Joyalty handles personal data, please contact us: